Privacy Policy

Last updated: January 30, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book a coaching session, or contact us. This includes your name, email address, and payment information. We also collect usage data such as pages visited and features used.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, and protect our users. We do not sell your personal information to third parties.

3. Data Security

We implement appropriate security measures to protect your personal information. All data is encrypted in transit and at rest. However, no method of transmission over the Internet is 100% secure.

4. Chat & Video Data

Chat messages between you and coaches are stored securely to provide conversation history. Video calls are conducted through peer-to-peer connections and are not recorded or stored by CrossTalk.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You can do this through your account settings or by contacting us at privacy@cross-talk.app.

7. Contact

If you have questions about this Privacy Policy, please contact us at privacy@cross-talk.app.